Privacy Policy
Last updated: June 2025
Your Privacy Matters
At Perfume Oasis (operated by Torrencial (Pty) Ltd), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
Information We Collect
Personal Information
- Name and surname
- Email address
- Phone number
- Billing and shipping addresses
- Payment information (processed securely by our payment provider)
Automatically Collected Information
- IP address and device information
- Browser type and version
- Pages visited and time spent on our site
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your questions and provide customer support
- Send marketing communications (with your consent)
- Improve our website and customer experience
- Detect and prevent fraud
- Comply with legal obligations
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Companies that help us operate our business (e.g., Courier Guy for shipping)
- Payment Processors: Secure payment gateway providers
- Legal Requirements: When required by law or to protect our rights
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- SSL encryption for all data transmission
- Secure servers and databases
- Regular security audits and updates
- Limited access to personal information by authorized personnel only
Your Rights (POPIA Compliance)
Under the Protection of Personal Information Act (POPIA), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to processing of your personal information
- Request restriction of processing
- Withdraw consent for marketing communications
To exercise any of these rights, please contact us at info@perfumeoasis.co.za
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Essential cookies required for the website to function cannot be disabled.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Questions About Our Privacy Policy?
If you have any questions or concerns about our privacy practices, please contact us:
Torrencial (Pty) Ltd
Email: info@perfumeoasis.co.za
Phone: +27 82 480 1311
Address: Moloto Street No 30, Bela Bela, Limpopo, 0480